Demo website for inocean Restaurant Operation Platform. All operational, menu, and pricing details are simulated for testing and showcase purposes only.
Rich Harbor

Every Dining Moment, Rewarded

Turn culinary passion into extraordinary dining privileges. Synchronized effortlessly between table-side inocean POS terminals and online ordering.

Join Gourmet Club (Claim 200 PTS)Explore Earning Guide
Cashback Ratio
100 PTS = $1.00 CAD
Direct bill deduction, no limits
Welcome Bonus
+200 PTS Welcome
Instant credits upon registration
Omni-Channel Sync
100% inocean POS
Tableside, takeout & delivery sync

Why Guest Loyalty is the Engine of Modern Restaurant Success

Acquiring new diners through 3rd-party aggregators is costly and fleeting. An integrated loyalty ecosystem creates sustainable repeat visits, direct diner data ownership, and higher average spend.

67%+

Repeat Dining & Higher Spend

Loyal members visit 3x more frequently and spend 67% more per table than first-time diners, providing a predictable revenue foundation.

0%Commission

Escape 30% Marketplace Fees

By encouraging direct online orders with member rewards, restaurants reclaim 30% aggregator commissions and reinvest in ingredients.

< 3sFrictionless

Frictionless inocean POS Check

No separate tablets or manual vouchers. Table-side inocean POS identifies members in seconds with automated discount application.

2xOff-Peak

Off-Peak Dining Optimization

Strategic double-point days and personalized birthday offers balance seating demand during midweek slower hours.

100 Points Equal $1.00 — How to Earn Points Fast?

From everyday dining to email bonuses, social shares, and foodie moments, your gourmet journey is filled with instant rewards.

1. Dine & Earn on Every Order

$1 Spent = 1 Point

Earn 1 point for every $1 CAD spent across all dine-in meals, takeaway pickups, and catering. Higher VIP tiers earn up to 1.5x bonus multipliers with no cap.

Automatic POS sync on tableside bills & checkout

2. Newsletter & Campaign Bonuses

+200 Welcome / 2x Days

Subscribe to our gourmet club newsletter to receive 200 instant welcome points. Unlock access to exclusive Double Points Days and private seasonal tastings.

One-click activation from your promotional emails

3. Share Culinary Deals

+50 Referral Points

Share our Weekly Deals with friends and colleagues. When they visit or place an order via your link, both of you receive 50 bonus loyalty points.

Explore Current Weekly Deals

4. Share Foodie Moments

+100 Social Points

Post your dining photos or reels on social media, tag @RichHarbor, and show staff to receive 100 bonus points immediately.

Instant crediting at counter via inocean staff app

Three Gourmet Tiers, Elevated Privileges

As your culinary journey unfolds, elevate to prestigious tiers that offer amplified points velocity, reserved dining access, and bespoke chef menus.

TIER 01STARTER

Silver Gourmet

Complimentary upon signup

1.0x Points per $1 Spent
200 PTS Welcome Bonus Gift
Birthday Month Dessert Gift
Online Takeaway & Curbside Pickup
Annual Threshold: $0
MOST POPULAR
TIER 02EPICURE

Gold Epicure

1,500 Annual Points / ~$1,500 spend

1.25x Accelerated Points Velocity
Free Seasonal Amuse-Bouche Each Dine-in
Priority Weekend Table Reservations
2x Points for Entire Birthday Month
Annual Threshold: ~$1,500 CAD
TIER 03OMAKASE

Platinum Omakase

3,500 Annual Points / ~$3,500 spend

1.5x Max Points Multiplier (1.5x)
Secret Off-Menu Chef Tastings Access
Private Sommelier & Sake Pairing Dinners
Complimentary Corkage (up to 2 bottles)
Annual Threshold: ~$3,500 CAD

Calculate Your Annual Dining Rewards & VIP Tier

Select your estimated monthly dining spend at Rich Harbor:

Monthly Dining Spend $250 CAD
$50/mo (Casual)$250/mo (Foodie Regular)$500/mo (Gourmet Fan)$800+/mo (VIP Patron)
Annual Points Earned
3,750 PTS
Includes tier multiplier boost
Cashback Value Back
$37.50 CAD
100% applicable to dine-in or takeout
Achieved VIP Tier
Gold Epicure
1.25x points rate, Complimentary chef amuse-bouche each visit, Birthday double points

Hardware & Software in Harmony: A Frictionless Dining Experience

Traditional restaurant loyalty programs fail when front-of-house staff find them cumbersome. With inocean POS, member verification, point redemptions, and allergy preferences are orchestrated seamlessly.

Single Mobile ID or QR PassNo plastic cards required. Staff immediately view preferences and anniversary milestones.
Smart Bill Splitting & Points ApplicationSeamlessly apply points when splitting bills with friends without delaying dining room turnaround.
Unified Storefront & POS WalletPoints earned from online takeaway orders are immediately available for dining room bills.
Rich Harborinocean POS Terminal Mockup
ONLINE SYNC
Guest Identified
Elena Morin (Gold Epicure)
Available Points
1,840 PTS ($18.40)
Dining Table #12 • Omakase 2-Guests$186.50 CAD
Applied 1,000 PTS Reward
-$10.00 CAD
Points Earned on Balance:+220 PTS (1.25x Gold Multiplier)

Everything You Need to Know About Loyalty

Your reward points remain active as long as you make at least one dining, takeaway, or gift card purchase every 12 months. Our inocean system sends a helpful reminder 30 days before any inactivity period.

Begin Your Elevated Culinary Journey Today

Join free in 30 seconds and receive 200 Welcome Points. Redeemable on your very next dining experience across all Metro Vancouver locations.

Join Gourmet Club FreeExplore Dining Menu